EDISON MAIL UX WRITING

PRODUCTS
iOS
Android

ROLES
UX writer
Copywriter
Cross-functional collaborator

TOOLS
Adobe XD

Edison Mail is an independent email app created by Edison Software. During my 4+ years with the Edison Software team, I acted as the bridge between the marketing and design/engineering teams.

Below you can find some of the work I did for the Settings Menu.

CHALLENGE

Help users understand the features and bug checks in an easily understandable format.

SOLUTION

Use clear, concise language to educate users on features and notifications.

WHAT I DID

  • Collaborated with the design team to create easily understandable copy

  • Created an existing template for the user that also acted as a way to explain the feature

TROUBLESHOOTING NOTIFICATIONS

Users go to this section to troubleshoot notification issues. The copy changes from present to past tense after the check is fully run to make it more obvious to the user.

TEMPLATES

Templates were created to save users from rewriting the same message over and over again. This section of the Settings Menu explains this feature to first-time users.